Frequently Asked Question
This section contains answers to frequently asked questions. It will help you find responses to the most common inquiries you may have.
General Information
We primarily work with WordPress and OpenCart.
These platforms are reliable, flexible, and well suited for both service-based websites and online stores.
Our choice of platform is always based on project requirements, not preference.
We work with both approaches.
Depending on the project, we may design a fully custom website or adapt a well-structured template and tailor it to your brand, content, and goals. The focus is always on clarity, usability, and long-term maintainability.
Yes.
WordPress and OpenCart both include user-friendly admin panels.
We structure the site so content updates are straightforward and provide guidance to help you manage your website with confidence.
Basic SEO best practices are included as part of development.
This typically covers clean URLs, proper meta structure, mobile responsiveness, and performance fundamentals.
Extended SEO work can be discussed separately if needed.
Yes.
We integrate payment and shipping solutions based on your region and business model.
This may include PayPal, Stripe, and other commonly used payment systems, as well as appropriate delivery and fulfillment options.
Price Information
Website pricing depends on scope, structure, and functionality.
As a general reference:
- Informational and service-based websites typically start from $3,000
- E-commerce websites usually start from $5,000
Final pricing is determined after reviewing project requirements and goals.
We don’t use one-size-fits-all packages.
Each project is scoped individually to ensure the solution fits the business, not the other way around.
This approach helps avoid unnecessary features and keeps the project focused and efficient.
Project pricing may vary depending on:
- Number of pages and content structure
- Design complexity and customization
- Integrations and functionality
- Performance, SEO, and technical requirements
- Ongoing support or maintenance needs
Yes.
Most projects are structured around clear phases or milestones, discussed and approved in advance.
Payment Information
We work with several payment methods to accommodate both U.S. and international clients.
Common options include bank transfer, PayPal, and credit or debit card payments via Stripe.
The preferred payment method is discussed in advance and selected based on what is most convenient for the client.
Most projects begin with an initial payment after the scope and terms are agreed upon.
Payment structure depends on the size and complexity of the project and is always discussed before work starts.
No.
All project costs are reviewed and approved in advance.
Any work outside the agreed scope is discussed separately before moving forward.
Yes.
Larger projects are typically structured around clear phases or milestones.
This allows payments to be spread over the project timeline in a transparent and predictable way.
Yes.
An invoice is provided for each payment, outlining the agreed scope, amount, and payment confirmation for your records.
Warranty
Yes.
We include a post-launch warranty period to ensure everything works as intended after the website goes live. During this time, we address any bugs or technical issues related to our development at no additional cost.
The warranty covers functional or display issues caused by our code or initial setup.
It does not include content updates, third-party plugin conflicts, or new feature requests outside the agreed scope.
After the warranty period, we can continue to assist through ongoing maintenance or hourly support.
This allows us to handle fixes, updates, or improvements as needed without interrupting the site’s operation.
Yes.
Extended support and maintenance options are available if you prefer continued coverage beyond the initial warranty period.
The warranty remains valid as long as changes do not affect the original code or setup.
If third-party modifications cause issues, we’re still happy to help, but the work may be billed separately.
Support
Yes.
We provide ongoing technical support after the website is launched. This may include minor fixes, updates, performance checks, and general technical assistance as needed.
Support typically includes:
- Troubleshooting technical issues
- Plugin and theme updates
- Bug fixes
- Small content or layout adjustments
- Basic security and performance checks
Support scope depends on the project and the selected support arrangement.
Support requests are handled by email.
This helps us track issues clearly and respond efficiently.
We usually reply within one business day.
Yes.
We offer flexible maintenance and support plans that cover regular updates, backups, monitoring, and ongoing assistance.
Details are discussed based on the website’s needs and level of activity.
Yes.
Emergency support can be arranged for critical issues such as site downtime.
Availability and response expectations are discussed in advance to ensure clarity.
If you have additional questions or would like to discuss a specific project, feel free to reach out.
We’re happy to clarify details and help you understand the next steps.