What are the payment methods?
We accept the following payment methods:
- Zelle;
- Bank Transfer;
- Swift.
Payment options are discussed individually.
We always try to meet the needs of our customers and are loyal to the choice of payment method.
What are the payment steps?
Usually we work on an advance payment of 60%.
40% – after acceptance of the work by the client
We can also divide the project into several parts and accept payment for the completed part of the work.
What are the guarantees for our work?
Within a month, if previously unnoticed errors are identified, we eliminate them at our own expense!
What Is a Non-Disclosure Agreement (NDA)?
A non-disclosure agreement is a legally binding contract that establishes a confidential relationship. The party or parties signing the agreement agree that sensitive information they may obtain will not be made available to any others. An NDA may also be referred to as a confidentiality agreement.
Non-disclosure agreements are common for businesses entering into negotiations with other businesses. They allow the parties to share sensitive information without fear that it will end up in the hands of competitors. In this case, it may be called a mutual non-disclosure agreement.
What is an SLA?
A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.
What is your core focus in terms of geography?
Optima Design provides services for businesses around the world. Our main customers include customers from the USA, Canada, UK, Germany and Australia.
How do you communicate during the project?
- Daily. If such a frequency of communication is provided. This is usually suitable for short-term projects that may require frequent adjustments or refinements.
- Once a week. For long term projects.
- Upon customer’s request. If the client has changed any of the initial goals of the project.
We try not to waste time. Therefore, communication occurs when it is clearly necessary!
What are average development prices?
It all depends on the specific task. Each project is unique in its own way.
- Website development starts from $2499.
- Creation of an online store from $3999.
More detailed prices are described on the Prices page.